Refund Policy
How to request a refund
Send ScotIPTV your order reference, plan, activation date and reason for the request on WhatsApp. If you paid for the wrong plan, include the plan you intended to buy. Keep passwords and full card details out of the message.
How we review requests
We review the order details and the reason for your request. If the service does not work as expected, describe the issue and your device so we can investigate. For an approved refund, support will confirm the refund method and expected processing time.
Digital subscriptions and your rights
There is no physical item to return. Your applicable statutory cancellation and refund rights are unaffected by this policy.