ScotIPTV setup guides

Have your device model and operating system ready. Confirm the recommended player and login method with support before subscribing.

Android phone or TV

1. Find the recommended player in your device’s official app store.
2. Open it and choose the login method provided with your subscription.
3. Enter your details and test playback.

iPhone or iPad

Install the recommended player from the App Store. Use the activation details provided for your subscription and check that the playlist loads.

Smart TV

Send your TV brand and model to support. App availability varies by model. Open the confirmed compatible app and follow the activation steps for that app.

If playback fails

Check your connection and restart the player. If the issue persists, share the device model, app name and exact error with support. Keep your password private.

Diagnose buffering or a blank screen

1. Check whether the issue affects one channel or several. Note the exact channel name and the time it happened.
2. Check whether another app can play video on the same device. If both apps struggle, restart the device and check its network connection.
3. If only one player is affected, check for updates in its official app store. Share the error wording with support if it continues.